CorrectDeck CX with SafeGuard™ FAQs

Q. Will the surface peel off?
A. No, our fusing process incorporates the surface layer into the wood fiber continuously as one phase. In testing by an independent lab, the surface layer will not peel off even when scored or scratched. Several companies that specialize in testing the thickness of co-extrusion layers have not been able to detect a distinct boundary between the wood composite substrate and the cap layer.

Q. Why can’t I see a distinct layer?
A. Rather than being a specific ‘layer’, our patented technology actually brings more of the UV, stain resistance, and mildew-resistance additives to the surface. This is continuously blended into the material. That is why scratching and hardness is not a concern.

Q. How come the factory saw cut is chipped?
A. This happens because the product is hot when we cut it at the factory and our saws cut up from underneath (this also happens on our first-generation material). You can trim the ends if you like (all of our decking is cut at least 1” longer than nominal to provide for trim stock). When cut at the jobsite, the product will not chip in this way because it has had a chance to cool down. Consider cutting it upside down using a sharp carbide blade for the cleanest cut.

Q. What is the cap layer made of?
A. It is made of a proprietary blend of scratch, stain, mildew resistant and anti-slip additives incorporated into our super-hard Polypropylene base.

Q. What happens if the cap layer is scratched through and shows the substrate?
A. This is no cause for alarm. The substrate contains all of the necessary UV stabilizers and is unaffected.

Q. Will the surface ever wear off?
A. Under normal conditions, the surface will last indefinitely. If exposed to high wear or abrasion, some wearing is possible. If any of the substrate becomes exposed, this is no cause for alarm. It contains the same UV stabilizers as the rest of the composition and is not affected.

Q. Why did you develop CorrectDeck CX?
A. In listening to the decking marketplace, we learned that there has been a value gap between what people expect of a composite decking product and what is available. We saw a need for a super-low maintenance deck product, with all of the benefits of composite decking but none of the drawbacks (colors fade, hard to clean, can get mildew, stains easily). This product is the only one on the market which solves the four problems composite decking customers complain about most: color fade, grease staining, shows traffic patterns and scuffs, and mildew resistance.

Q. I heard that cap layer is going to wear off?
A. With the patent-pending bonding (or welding) process used in the manufacture of CorrectDeck CX, we are not creating a layer so much as a high concentration of important additives – antimicrobial, antifade, anti-stain – on the surface. There is not a discreet layer per se to wear off.

Q. How long will the antimicrobial last?
A. As you can probably understand, we can’t predict exactly because every exposure is different, but the important thing to remember is the additive is incorporated into CorrectDeck CX in the manufacturing process, not soaked in like pressure treated lumber. So it will not soak back out, and it creates a reservoir of antimicrobial additive that will replenish the surface over time. You can expect the antimicrobial additive to inhibit the growth of mildew for five years or more. After five years, the product still has a much reduced tendency to stain or spot from mildew, since unlike other composite lumber there is no exposed wood fiber to possibly provide a food source for mildew.

Q. Is it safe for children? (The antimicrobial)
A. The additive used in CorrectDeck CX with Safeguard is the same as that commonly used in antimicrobial hand soap or dandruff shampoo. The MSDS is the same as that of first-generation CorrectDeck.

Q. How do I match a cut edge to the coated edge?
A. Use classic square edge profile to match up or for ripping. If necessary, use our touch up markers.

Q. Is it slippery?
A. No, CorrectDeck CX contains a grit additive for traction control.

Q. Can I power wash it?
A. Yes, at low pressure (below 1500 psi) but it will not normally be necessary.

Q. Can I use bleach?
A. Not recommended and not normally necessary. Use soap and water to clean.

Q. Can I stain or paint it?
A. No.